Report an Issue

Help us improve by reporting any issues you've encountered.

Issue Status Tracker

Track your reported issues in real-time. You'll receive updates via email and can check status here.

Common FAQs

How long does it take to get a response?

We typically respond to all issues within 24-48 hours. High-priority issues are addressed within 4-6 hours during business hours.

What information should I include in my report?

Include a clear description of the issue, steps to reproduce, any error messages, and relevant screenshots or videos if possible.

How do I track my reported issue?

You'll receive a tracking ID via email after submitting your report. Use this ID to check the status in the Issue Status Tracker above.

What file types can I attach to my report?

We accept PNG, JPG, PDF, and ZIP files up to 10MB each. For larger files, please provide a download link in the description.